Royalton Chic Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Cancun
About the Hotel
Hotel Mack is a 2-star adults-only accommodation situated in Montego Bay, known for its all-inclusive packages. The hotel features a private beach area and several dining options, catering to a preference for relaxation and leisure. Guests can easily access local attractions and amenities, contributing to a tranquil stay.
Location
Located in the vibrant Zona Hotelera, Royalton CHIC Cancun is close to famous attractions such as Coco Bongo and Playa Forum. The hotel is approximately 35 minutes by car from Cancun International Airport, providing accessible transportation options. Guests are surrounded by local restaurants and shopping, enhancing the overall experience.
Rooms
Rooms at Royalton CHIC Cancun are designed for comfort, equipped with modern amenities including rain showers and private balconies. Each suite features high-thread count sheets and a couch area for relaxation. The variety of room types allows guests to choose between swim-out pools and expansive ocean views for an enhanced experience.
Eat & Drink
Dining at Royalton CHIC Cancun includes unlimited reservation-free service across multiple venues, offering both local and international gourmet cuisine. Guests can enjoy the diversity of a la carte dining and buffet options which cater to various culinary preferences. Room service is available 24/7, allowing for convenient meals in the comfort of one’s suite.
Leisure & Business
Leisure options at Royalton CHIC Cancun include a variety of entertainment activities like nightly shows and poolside events. The Royalton Fit program offers a modern fitness center with instructor-led classes and access to water sports. Business facilities are available for meetings and gatherings, yet the focus remains on relaxation and leisure.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Adults only
- Hairdresser
- Smoke detectors
Sports & Fitness
- Fitness center
- Sports trainer
Services
- Valet parking
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Stores/Commercial services
Dining
- Restaurant
- Poolside snack bar
Business
- Business center
- Meeting/ Banquet facilities
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness center
- Sauna
- Pedicure
- Manicure
- Waxing
- Facial
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Sitting area
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Location
Reviews and Ratings
The hotel had excellent beach views from spacious rooms but was noisy in the evenings due to its proximity to the bar/disco. The pricing felt high, especially having to pay for drinks on the 18th floor.
I loved my stay at the hotel! The rooms were clean and modern, and I had a beautiful sunset view. The staff was phenomenal, going above and beyond to make my stay comfortable. The location was perfect, just a short walk from the vibrant city center with nightclubs, restaurants, and markets. The dining experience was amazing, with a variety of well-prepared choices. The facilities were top-notch, making my stay convenient and enjoyable.
The hotel offers stunning ocean views perfect for admiring the sunrise, but some rooms have obstructed views and ceiling water damage, affecting the overall experience. The staff is friendly and welcoming, albeit lacking knowledge at times. Overall, a mixed experience with room for improvement.
The hotel offered a large room size, but with noisy fans and road noise if staying on the balcony. The service was mixed, with attentive staff for drinks and hookah but lacking in helpfulness and communication. The location was excellent, near a market for souvenirs and a la carte restaurants. The dining options were good but sometimes served cold, despite being better than other dinner venues. The facilities were modern with a rain shower and double sink vanity.
The hotel rooms were fantastic, but some issues like water damage in the ceiling could be off-putting. The service was impeccable, except for a minor incident of entering the room without permission. The location was perfect for exploring the city but lacked beach upkeep. Dining was top-notch, especially the breakfast omelette bar. Overall, a great stay with some minor hiccups.
The hotel had a noisy atmosphere in the evening due to the bar/disco proximity, and additional charges for drinks on the rooftop were unexpected. However, the room was different from what I expected, and the location was convenient for nightlife and city exploration.
The hotel had some drawbacks like being noisy in the evening and having an unpleasant smell initially, but the location was nice and convenient for exploring local attractions. The dining options were varied, and the facilities were satisfactory.
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