The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Oasis
“The spa facilities provided a tranquil experience, with soothing treatments that melted away my stress.” view full review
Perfect Cleanliness
“The room was immaculate upon arrival, making me feel comfortable and relaxed immediately.” view full review
Amazing Water Pressure
“The shower had excellent water pressure, allowing me to enjoy refreshing and invigorating showers every day.” view full review
Diverse Menu
“The dining options were good, with a diverse menu that catered to everyone's taste preferences.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Adults only
Hairdresser
Smoke detectors
Sports & Fitness
Fitness center
Sports trainer
Services
Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Dining
Restaurant
Poolside snack bar
Business
Business center
Meeting/ Banquet facilities
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Show more
Location
Km 9.7 Blvd. Kukulcan - Zona Hotelera, Cancun,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
street view
Km 9.7 Blvd. Kukulcan - Zona Hotelera, Cancun,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Night club
Coco Bongo
2900 ft
Blvd. Kukulcan Km 9
Cancun Convention Center
1.5
mi
Night club
The City Nightclub
2500 ft
Night club
Palazzo
3200 ft
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
4000 ft
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
2400 ft
Beach
Playa Forum
3000 ft
Night club
Daddy'O
2500 ft
Beach
Mandala Beach Club
2700 ft
Night club
Mandala Nightclub
2900 ft
Punta Nizuc - Cancún 210
Playa Lagarto
2600 ft
Blvd. Kukulcan Km 12
Yamil Lu'um Archeological Site
1.3
mi
Aquarium
Interactive Aquarium
1.5
mi
Punta Nizuc - Cancun 1835
Scorpion's Temple ruins
1.3
mi
Shopping Area
Flamingo Mall
4600 ft
Museums
Cancun Wax Museum
1.4
mi
Gallery
Galeria Balance Cancun
3600 ft
Blvd. Kukulcan
Parque Ventura Cancun
4000 ft
Amusement Park
Delphinus Dreams
4700 ft
CancunMexico
Avenida Kukulkan
1.9
mi
Mar Caribe
Arrecife Chitales
1.1
mi
Beach
Playa Tortugas
1.4
mi
Beach
Playa Marlin
1.8
mi
Blvd. Kukulkan k.m. 3.5
Sail Away Cancun
1.4
mi
Kukulcan Boulevard
Playa Tortuga Ferry Terminal
1.4
mi
Parks
arte Garden
1.4
mi
Marina Adventure Bay
Bungee in Cancun
1.4
mi
Mall
La Madonna
1.5
mi
Nearby
Beach
Chac Mool Beach
900 ft
Chetumal Km 36. 5
Water Park at The Grand
2000 ft
Restaurants
Lumiere
900 ft
Blvd Kukulkan KM-10 Hotel Zone
Natura
1100 ft
Boulevard Kukulcan km 9.5 Zona Hotelera
El Oriental
2100 ft
Blvd. Kukulcan Km 10.5 Zona Hotelera
La Concha
2100 ft
Boulevard Kukulcan Km. 10.5 Gran Park Royal Cancún Caribe
Chuchito Perez Cancun
2300 ft
Boulevard Kukulkan
Limoncello
2700 ft
Blvd Kukulcan Km 10.5 Hotels Zone
El Mirador
2400 ft
Kukulcan Blvd.
James Pub Cancun
2300 ft
Boulevard Kukulcan Km 9.5 Hotel Zone
Fat Tuesday
2300 ft
Zona hotelera Zona Hotelera
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Spacious Rooms
Great Beach Views
Noisy Evenings
High Pricing
7.4/10
Very good
Rooms
6.4
Location
8.1
Service
7.6
Dining
7.7
Guest reviews
7.4/10
based on 7 reviews
7.9
7.9/10 based on 1255 reviews
Abraham
United States of America,
May
2024
7.2/10
The hotel had excellent beach views from spacious rooms but was noisy in the evenings due to its proximity to the bar/disco. The pricing felt high, especially having to pay for drinks on the 18th floor.
Rooms
7.0
The rooms were spacious with excellent beach views.
Service
8.0
The service was great overall, but staff sometimes prioritized large groups over individual guests.
Location
8.0
The hotel's location was convenient for exploring local restaurants and nightclubs, though the property is on a high hill.
Dining
6.0
The dining options were decent but could have offered better variety.
Facilities
7.0
The hotel offers standard facilities, nothing exceptional.
Spacious Rooms
Noisy Evenings
Stanley
United States of America,
April
2024
9.2/10
I loved my stay at the hotel! The rooms were clean and modern, and I had a beautiful sunset view. The staff was phenomenal, going above and beyond to make my stay comfortable. The location was perfect, just a short walk from the vibrant city center with nightclubs, restaurants, and markets. The dining experience was amazing, with a variety of well-prepared choices. The facilities were top-notch, making my stay convenient and enjoyable.
Rooms
9.0
The rooms are very nice and comfortable with a sunset view, clean, and modern.
Service
9.0
The staff was nice and helpful, making my stay even more enjoyable.
Location
10.0
The hotel is in a perfect location, just a 5-minute walk from the city center and all night-life attractions.
Dining
9.0
I had so many amazing dining options to choose from, and the food was delicious.
Facilities
9.0
The facilities were great, especially the a la carte restaurants and buffet breakfast.
Nick
United Kingdom,
February
2024
7.4/10
The hotel offers stunning ocean views perfect for admiring the sunrise, but some rooms have obstructed views and ceiling water damage, affecting the overall experience. The staff is friendly and welcoming, albeit lacking knowledge at times. Overall, a mixed experience with room for improvement.
Rooms
6.0
The ocean view rooms were a highlight, but some have obstructed views and ceiling water damage, impacting the stay.
Service
7.0
Location
8.0
The hotel's location is excellent for relaxation and convenient access to town and excursion spots, though not ideal for certain dietary preferences.
Dining
8.0
Facilities
8.0
The facilities offer a pleasant environment with a dedicated beach area and spa, enhancing the overall stay.
Great location
Obstructed views
David
United Kingdom,
December
2023
6.8/10
The hotel offered a large room size, but with noisy fans and road noise if staying on the balcony. The service was mixed, with attentive staff for drinks and hookah but lacking in helpfulness and communication. The location was excellent, near a market for souvenirs and a la carte restaurants. The dining options were good but sometimes served cold, despite being better than other dinner venues. The facilities were modern with a rain shower and double sink vanity.
Rooms
6.0
The rooms were a great size but uncomfortable with noisy fans and road noise on the balcony.
Service
5.0
The service was a mix of attentive and dismissive elements, with prompt drink service but lacking accommodation for specific needs.
Location
8.0
The location was excellent, close to a market for souvenirs and a la carte restaurants.
Dining
7.0
The dining experience was surprisingly good, better than other restaurants, but sometimes served cold due to room service.
Facilities
8.0
The facilities were modern with a rain shower and double sink vanity.
Alfred
United Kingdom,
December
2023
8.4/10
The hotel rooms were fantastic, but some issues like water damage in the ceiling could be off-putting. The service was impeccable, except for a minor incident of entering the room without permission. The location was perfect for exploring the city but lacked beach upkeep. Dining was top-notch, especially the breakfast omelette bar. Overall, a great stay with some minor hiccups.
Rooms
7.0
The room had a water damage issue in the ceiling, which was a bit unpleasant. However, apart from that, the room was amazing.
Service
9.0
The service was top-notch in all areas of the resort, except for a small incident of entering the room without permission.
Location
8.0
The hotel is in a great area, just a short walk from the city center and various nightlife options. The beach access was minimal to none.
Dining
9.0
The dining experience was fantastic, especially the breakfast omelette bar. Fresh fish for dinner was also a highlight.
Facilities
9.0
The facilities were great, offering everything from room service to tours and ticket assistance.
Jack
United Kingdom,
June
2023
6.6/10
The hotel had a noisy atmosphere in the evening due to the bar/disco proximity, and additional charges for drinks on the rooftop were unexpected. However, the room was different from what I expected, and the location was convenient for nightlife and city exploration.
Rooms
5.0
The room was not what I anticipated, and the noise from the bar/disco was bothersome.
Service
7.0
The staff was friendly, but there were some issues with extra charges and payments.
Location
8.0
The hotel's location was perfect for accessing the city center and nightlife hotspots.
Dining
6.0
The food selection could have been better, but the breakfast was enjoyable.
Facilities
The facilities provided were average, with no standout features.
Paul
United Kingdom,
May
2023
7.0/10
The hotel had some drawbacks like being noisy in the evening and having an unpleasant smell initially, but the location was nice and convenient for exploring local attractions. The dining options were varied, and the facilities were satisfactory.
Rooms
5.0
The room was quite noisy in the evening, and there was bad music during the day, but it was initially smelly. It lacked the expected inclusions at the price point.
Service
8.0
The service was excellent, especially from Jesus, although the staff seemed inexperienced at times. They were accommodating to my needs and the circumstances.
Location
7.0
The location was really nice, great for exploring local restaurants and nightlife. However, it was not covered under the all-inclusive program.
Dining
9.0
The dining experience was probably the best in my opinion, with a variety of options beyond the average buffet.
Facilities
6.0
The facilities were decent, though there was a note to be careful as the balcony handrails were not secured properly.
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